Problems with Canon MX715

classic Classic list List threaded Threaded
9 messages Options
Reply | Threaded
Open this post in threaded view
|

Problems with Canon MX715

Sascha Müller-2
Hello,

I have some problems with the actual sane backend for MX715 devices.

scanimage: open of device pixma:04A9175D_20C2C2 failed: Operation not supported
scanimage (sane-backends) 1.0.23; backend version 1.0.23
device `pixma:04A9175D_20C2C2' is a CANON Canon PIXMA MX710 Series multi-function peripheral

I used the actual pixma backend.

Is there any chance to fix the problem. How can I help?

Greetz
Sascha

--
sane-devel mailing list: [hidden email]
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
Unsubscribe: Send mail with subject "unsubscribe your_password"
             to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

Gernot Hassenpflug
On Tue, Sep 25, 2012 at 3:17 AM, Sascha Müller <[hidden email]> wrote:
> Hello,
>
> I have some problems with the actual sane backend for MX715 devices.

Hello Sascha,

I'm delighted that you have a MX710 series, which we can now debug!

> scanimage: open of device pixma:04A9175D_20C2C2 failed: Operation not
> supported
> scanimage (sane-backends) 1.0.23; backend version 1.0.23
> device `pixma:04A9175D_20C2C2' is a CANON Canon PIXMA MX710 Series
> multi-function peripheral

> I used the actual pixma backend.
>
> Is there any chance to fix the problem. How can I help?

Could you read "man sane-pixma" and use the debug variable to get more
output? You'll need to run from the command line:

export SANE_DEBUG_PIXMA 3
xsane (or scanimage)

If there is a bug in the initialization, then maybe we will need
Windows USB sniff results also, but as a first step, we should be able
to see if something is clearly wrong or not.

Regards,
Gernot Hassenpflug

--
sane-devel mailing list: [hidden email]
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
Unsubscribe: Send mail with subject "unsubscribe your_password"
             to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

Rolf Bensch-2
Hello,

please note that MX710 is experimental in 1.0.23. You need to set the
environment variable PIXMA_EXPERIMENT to non-zero, e.g.
export PIXMA_EXPERIMENT=1.

You will get a corresponding hint after enabling debug outputs on the
command line, e.g. with
export SANE_DEBUG_PIXMA=1

Alternatively you can use 1.0.24git. Then you don't need to use
PIXMA_EXPERIMENT.

Cheers,
Rolf

Am 25.09.2012 03:52, schrieb Gernot Hassenpflug:

> On Tue, Sep 25, 2012 at 3:17 AM, Sascha Müller <[hidden email]> wrote:
>> Hello,
>>
>> I have some problems with the actual sane backend for MX715 devices.
>
> Hello Sascha,
>
> I'm delighted that you have a MX710 series, which we can now debug!
>
>> scanimage: open of device pixma:04A9175D_20C2C2 failed: Operation not
>> supported
>> scanimage (sane-backends) 1.0.23; backend version 1.0.23
>> device `pixma:04A9175D_20C2C2' is a CANON Canon PIXMA MX710 Series
>> multi-function peripheral
>
>> I used the actual pixma backend.
>>
>> Is there any chance to fix the problem. How can I help?
>
> Could you read "man sane-pixma" and use the debug variable to get more
> output? You'll need to run from the command line:
>
> export SANE_DEBUG_PIXMA 3
> xsane (or scanimage)
>
> If there is a bug in the initialization, then maybe we will need
> Windows USB sniff results also, but as a first step, we should be able
> to see if something is clearly wrong or not.
>
> Regards,
> Gernot Hassenpflug
>
>

--
sane-devel mailing list: [hidden email]
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
Unsubscribe: Send mail with subject "unsubscribe your_password"
             to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

stephan_t
In reply to this post by Gernot Hassenpflug
Hello,

as this is a older post and nothing new is comming up here, I would like to give some informations about the MX 715 with sane-1.0.23

If I set the variable I'm getting this output:

[sanei_debug] Setting debug level of pixma to 3.
[pixma] pixma is compiled with pthread support.
[pixma] pixma version 0.17.0
[pixma] pixma_collect_devices() found Canon PIXMA MX710 Series at libusb:001:004
[pixma] sanei_bjnp_find_devices:
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] pixma_find_scanners() found 1 devices
[pixma] pixma_collect_devices() found Canon PIXMA MX710 Series at libusb:001:004
[pixma] sanei_bjnp_find_devices:
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] WARNING:Experimental backend CAN DAMAGE your hardware!
[pixma] pixma_open(): Canon PIXMA MX710 Series
[pixma] Reader task started
[pixma] Reader task id=140009308874496 (threaded)
[pixma]
[pixma] pixma_scan(): start
[pixma]   line_size=1914 image_size=1678578 channels=3 depth=8
[pixma]   dpi=75x75 offset=(0,0) dimension=638x877
[pixma]   gamma_table=0x1884b98 source=0
[pixma]   threshold=127 threshold_curve=0
[pixma] WARNING:Timed out in wait_until_ready()
[pixma] Current status: paper=1 cal=0 lamp=0 busy=0
[pixma] pixma_read_image() failed ETIMEDOUT
[pixma] Reader task terminated: ETIMEDOUT
[pixma] read_image():reader task closed the pipe:0 bytes received, 1678578 bytes expected
scanimage: sane_read: Error during device I/O
[pixma] pixma_close(): Canon PIXMA MX710 Series


Hope this helps. If more informations are needed I can provide them.

Regards
Stephan T.
Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

Gernot Hassenpflug
Hello,
This device is part of the Canon MX710 family. I think the first thing to confirm is whether the pixma driver works or not. That means, if I read your debug output correctly, that you would be better off using USB connection, rather than an ethernet connection. It is possible that the ethernet driver layer has a problem, even if the pixma backend works perfectly well.

Can you try with USB connection? (maybe that will also show up any permissions problems)

Regards,
Gernot Hassenpflug


On Fri, May 10, 2013 at 8:22 PM, stephan_t <[hidden email]> wrote:
Hello,

as this is a older post and nothing new is comming up here, I would like to
give some informations about the MX 715 with sane-1.0.23

If I set the variable I'm getting this output:

[sanei_debug] Setting debug level of pixma to 3.
[pixma] pixma is compiled with pthread support.
[pixma] pixma version 0.17.0
[pixma] pixma_collect_devices() found Canon PIXMA MX710 Series at
libusb:001:004
[pixma] sanei_bjnp_find_devices:
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] pixma_find_scanners() found 1 devices
[pixma] pixma_collect_devices() found Canon PIXMA MX710 Series at
libusb:001:004
[pixma] sanei_bjnp_find_devices:
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] eno1 is IPv4 capable, sending broadcast..
[pixma] WARNING:Experimental backend CAN DAMAGE your hardware!
[pixma] pixma_open(): Canon PIXMA MX710 Series
[pixma] Reader task started
[pixma] Reader task id=140009308874496 (threaded)
[pixma]
[pixma] pixma_scan(): start
[pixma]   line_size=1914 image_size=1678578 channels=3 depth=8
[pixma]   dpi=75x75 offset=(0,0) dimension=638x877
[pixma]   gamma_table=0x1884b98 source=0
[pixma]   threshold=127 threshold_curve=0
[pixma] WARNING:Timed out in wait_until_ready()
[pixma] Current status: paper=1 cal=0 lamp=0 busy=0
[pixma] pixma_read_image() failed ETIMEDOUT
[pixma] Reader task terminated: ETIMEDOUT
[pixma] read_image():reader task closed the pipe:0 bytes received, 1678578
bytes expected
scanimage: sane_read: Error during device I/O
[pixma] pixma_close(): Canon PIXMA MX710 Series


Hope this helps. If more informations are needed I can provide them.

Regards
Stephan T.



--
View this message in context: http://sane.10972.n7.nabble.com/Problems-with-Canon-MX715-tp5795p17542.html
Sent from the SANE - Dev mailing list archive at Nabble.com.

--
sane-devel mailing list: [hidden email]
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
Unsubscribe: Send mail with subject "unsubscribe your_password"
             to [hidden email]


--
sane-devel mailing list: [hidden email]
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
Unsubscribe: Send mail with subject "unsubscribe your_password"
             to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

Rolf Bensch-2
In reply to this post by stephan_t
Hi Stephan,

Please create a logfile with 'export SANE_DEBUG_PIXMA=1', 'export
SANE_DEBUG_PIXMA=11' and 'scanimage 2>pixma.log >image.pnm'.

What Distribution (Name + 32/64 bits) are you using?

I also need an usb sniff file from a Windows machine of an approx. 5mm x
5mm area color scan @ 75 dpi using
http://benoit.papillault.free.fr/usbsnoop/.

In the meantime you can install SANE from git as described in
README.linux (http://www.sane-project.org/README.linux). I'll create
some patches for testing.

Cheers,
Rolf



Am 10.05.2013 13:22, schrieb stephan_t:

> Hello,
>
> as this is a older post and nothing new is comming up here, I would like to
> give some informations about the MX 715 with sane-1.0.23
>
> If I set the variable I'm getting this output:
>
> [sanei_debug] Setting debug level of pixma to 3.
> [pixma] pixma is compiled with pthread support.
> [pixma] pixma version 0.17.0
> [pixma] pixma_collect_devices() found Canon PIXMA MX710 Series at
> libusb:001:004
> [pixma] sanei_bjnp_find_devices:
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] pixma_find_scanners() found 1 devices
> [pixma] pixma_collect_devices() found Canon PIXMA MX710 Series at
> libusb:001:004
> [pixma] sanei_bjnp_find_devices:
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] eno1 is IPv4 capable, sending broadcast..
> [pixma] WARNING:Experimental backend CAN DAMAGE your hardware!
> [pixma] pixma_open(): Canon PIXMA MX710 Series
> [pixma] Reader task started
> [pixma] Reader task id=140009308874496 (threaded)
> [pixma]
> [pixma] pixma_scan(): start
> [pixma]   line_size=1914 image_size=1678578 channels=3 depth=8
> [pixma]   dpi=75x75 offset=(0,0) dimension=638x877
> [pixma]   gamma_table=0x1884b98 source=0
> [pixma]   threshold=127 threshold_curve=0
> [pixma] WARNING:Timed out in wait_until_ready()
> [pixma] Current status: paper=1 cal=0 lamp=0 busy=0
> [pixma] pixma_read_image() failed ETIMEDOUT
> [pixma] Reader task terminated: ETIMEDOUT
> [pixma] read_image():reader task closed the pipe:0 bytes received, 1678578
> bytes expected
> scanimage: sane_read: Error during device I/O
> [pixma] pixma_close(): Canon PIXMA MX710 Series
>
>
> Hope this helps. If more informations are needed I can provide them.
>
> Regards
> Stephan T.
>
>
>
> --
> View this message in context: http://sane.10972.n7.nabble.com/Problems-with-Canon-MX715-tp5795p17542.html
> Sent from the SANE - Dev mailing list archive at Nabble.com.
>
>


--
sane-devel mailing list: [hidden email]
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
Unsubscribe: Send mail with subject "unsubscribe your_password"
             to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

stephan_t
In reply to this post by Gernot Hassenpflug
Hello,

I'm using te scanner using a usb connection, but configured it so, that scanning over ethernet is also possible.

The debug log commes from the pc from which the scanner is connected to.

Regards,
Stephan T.
Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

stephan_t
In reply to this post by Rolf Bensch-2
Hi Rolf,

I'm ataching pixma.log here. The Image is scanned well
I'm using a almost up-to-date archlinux 64-bit. I', having problems to create a logfile with isbnoop on Win7/64-bit. I get a bluescreen if I plug in my scanner .... :(

Hoefully this log file is enough.

Regards,
Stephan T.




pixma.log

Reply | Threaded
Open this post in threaded view
|

Re: Problems with Canon MX715

Rolf Bensch-2
Hi Stephan,

I found no error in the logfile. Please try to reproduce the error and
log it.

I read from another post that you both enabled USB and ethernet. Please
check that only one interface is enabled at once.

On the other hand please test scanning with all resolutions. To reduce
scan time small scan areas of approx. 5mm x 5mm are ok. You don't need
to create logfiles.

Cheers,
Rolf


Am 11.05.2013 12:09, schrieb stephan_t:

> Hi Rolf,
>
> I'm ataching pixma.log here. The Image is scanned well
> I'm using a almost up-to-date archlinux 64-bit. I', having problems to
> create a logfile with isbnoop on Win7/64-bit. I get a bluescreen if I plug
> in my scanner .... :(
>
> Hoefully this log file is enough.
>
> Regards,
> Stephan T.
>
>
>
>
> pixma.log <http://sane.10972.n7.nabble.com/file/n17547/pixma.log>  
>
>
>
>
>
> --
> View this message in context: http://sane.10972.n7.nabble.com/Problems-with-Canon-MX715-tp5795p17547.html
> Sent from the SANE - Dev mailing list archive at Nabble.com.
>
>


--
sane-devel mailing list: [hidden email]
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
Unsubscribe: Send mail with subject "unsubscribe your_password"
             to [hidden email]